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Privacy and Cookies

We may change this policy from time to time. You should check this page for updates to ensure you are happy with any changes.

Information we hold about you

Our area of expertise is in sourcing materials that are hard to find or commercially unavailable. It is our experience that customer projects frequently take many months or years to progress from initial enquiry to full commercialisation or even from enquiry to the Research & Development stage. For that reason, enquires, including data within your message (such as your email address, name, phone number and area of interest), will be retained for five years unless you request deletion of your data sooner, which you can do at any time by email to

How we use your data

We will use the data you provide to enable us to reply to your enquiry and send subsequent communication, when applicable, that relates to your original enquiry. We will never knowingly share your data with any other party.

Links to third-party and external websites

Our Privacy and Cookie Notice only applies to our website. We are not liable for third-party websites or those we link or refer you to.

Social media

We may use social media websites to promote our services to those to customers who use social media and choose to follow us or in accordance with applicable advertising policies. If you do not wish to see such information, please do not ‘follow’ or ‘like’ our respective social media accounts and adjust your display and social media privacy settings accordingly.


Your rights

Under the UK General Data Protection Regulations (GDPR), you have specific rights in relation to the personal data we may hold about you. Such rights include, but are not limited to;

  • the right to access personal information we hold about you,

  • the right to request the deletion of all personal data we hold about you,

  • the right to request correction of any personal data we hold about you and

  • the right to be informed of any security breaches that may involve the personal data we hold about you.

If you have any concerns or questions regarding your rights, please email us at For a full summary of your rights under the UK GDPR, please consult the Information Commissioner’s Office (ICO) website


How do we use cookies?

We use cookies to enhance your browsing experience, understand user preferences, improve site functionality, and ensure the security of our website. Specifically, we use cookies to:

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Your choices regarding cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by setting or amending your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted.


Changes to our Cookie Privacy Statement

We may change this Cookie Privacy Statement from time to time. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice.

If you have any questions or concerns about our use of cookies, please contact us at

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